Some images missing

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underwoodr
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Posts: 49
Joined: Sat Jan 31, 2009 03:23

Some images missing

Post by underwoodr » Sun Apr 23, 2017 20:50

Hi,
I have had a problem with my killboard for probably around 2 years now, but have just been too lazy to fix it
http://www.random-servers.co.uk/goe/?a=home
Certain images are missing, such as ammo/scripts, and basic images such as caldari state etc.
the Cache folder can be written,
I am set to use ccp's image server
image base url : http://www.random-servers.co.uk/goe/img
my /common/includes/constants.php has the folling value for images; define('IMG_SERVER', "https://imageserver.eveonline.com");

So any help will be appreciated,
I have tried a reinstall but problem persists
Cheers

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Salvoxia
Developer
Posts: 1515
Joined: Wed Feb 22, 2012 12:11

Re: Some images missing

Post by Salvoxia » Mon Apr 24, 2017 17:06

Hi,

taking the Caldari State Logo as an example, the following URL is used:
http://www.random-servers.co.uk/goe/cac ... ate_32.png
This throws HTTP 403. Is it possible access to the cache folder is denied by some .htaccess file?

Best Regards,
Salvoxia

underwoodr
Apprentice
Posts: 49
Joined: Sat Jan 31, 2009 03:23

Re: Some images missing

Post by underwoodr » Mon Apr 24, 2017 19:19

Hi there, thanks for the quick reply,
This is what my .htaccess file from the cache folder says
"Options -Indexes"
Thats it, nothing else, cache folders and all sub folders are set to all read, and owner/group can write/execute.
the .htaccess from the kb root has the following data

Code: Select all

Options -Indexes
Options +Multiviews

<IfModule expires_module>
ExpiresActive On
ExpiresByType image/gif "access plus 6 month"
ExpiresByType image/png "access plus 6 month"
ExpiresByType image/jpg "access plus 6 month"
ExpiresByType image/jpeg "access plus 6 month"
ExpiresByType text/css "access plus 6 month"
ExpiresByType application/javascript "access plus 6 month"
</IfModule>

underwoodr
Apprentice
Posts: 49
Joined: Sat Jan 31, 2009 03:23

Re: Some images missing

Post by underwoodr » Mon Apr 24, 2017 19:28

Addition,
The ammo/scripts image problem appears to be different,
They are pointing to the following link which gives "image not found"
http://www.random-servers.co.uk/goe/thu ... .png?int=1

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Salvoxia
Developer
Posts: 1515
Joined: Wed Feb 22, 2012 12:11

Re: Some images missing

Post by Salvoxia » Wed Apr 26, 2017 07:30

Hi,

ammo images are generated via the thumbnail PHP script thumb.php. If anything goes wrong while fetching, resizing, caching an image or reading from the cache, that message will be displayed.

Could you, for the sake of testing, try temporarily deleting/moving your .htaccess file, so we can rule out that as a cause?

Best Regards,
Salvoxia

underwoodr
Apprentice
Posts: 49
Joined: Sat Jan 31, 2009 03:23

Re: Some images missing

Post by underwoodr » Wed Apr 26, 2017 20:15

Hi there,
Have removed the .htaccess from the root folder and the cache folder,
Problem was still there,
To help with diagnosing I swapped to default theme, to see if it was that causing the issue.
The result; Caldari state image on the home page now works perfect, but the ammo/scripts still don't show.

underwoodr
Apprentice
Posts: 49
Joined: Sat Jan 31, 2009 03:23

Re: Some images missing

Post by underwoodr » Sun Apr 30, 2017 11:59

Update : Caldari state image has broken again

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Salvoxia
Developer
Posts: 1515
Joined: Wed Feb 22, 2012 12:11

Re: Some images missing

Post by Salvoxia » Tue May 02, 2017 16:55

Hi,

I took another look. The Caldari Image links to your local image cache, with the setting to use CCP's imageserver it should link to them: https://imageserver.eveonline.com/Allia ... 001_32.png
So something's definitely not quite right.

Could you please PM me your settings report (ACP -> Settings Report) and try disabling simple URLs?

Best Regards,
Salvoxia

underwoodr
Apprentice
Posts: 49
Joined: Sat Jan 31, 2009 03:23

Re: Some images missing

Post by underwoodr » Tue May 02, 2017 19:07

Thanks again for the reply,
PM sent :)

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Salvoxia
Developer
Posts: 1515
Joined: Wed Feb 22, 2012 12:11

Re: Some images missing

Post by Salvoxia » Tue May 02, 2017 20:03

Hi,

thanks for the PM.
There seems to be some legacy stuff going on, in the code as well as in your installation.
For testing, could you please rename (before removing) all folders in your /img folder that are NOT: awards, corps, items, panel, ships.
There should be at least the folder "alliances" that you need to rename.

Best Regards,
Salvoxia

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